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We're here to help.

Have a question about StashHaven, need help setting up the browser extension, or want to suggest a new feature? We'd love to hear from you.

General & Product Support

Need assistance with your vault, subscriptions, or synchronization issues?

support@stashhaven.app →

Bug Reports & Engineering

Discovered an issue with a scraper, platform link, or extension?

bugs@stashhaven.app →

Security & Privacy Office

PGP encrypted channel for security disclosures and compliance queries.

security@stashhaven.app →

Guaranteed Response Times

Free users: within 24 hours. StashHaven Pro members receive priority support within 4 hours.

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Frequently Asked Questions

Quick answers to common questions about StashHaven.

Does StashHaven work offline?

Yes! All your bookmarks, tags, and collections are cached locally on your device. You can browse, search, and organize your vault on airplanes or with zero internet connectivity. Changes automatically sync to the cloud when you reconnect.

How do I install the browser extension?

StashHaven supports Chrome, Edge, Safari, and Firefox. You can install it with 1-click from the Chrome Web Store or respective extension stores, or press ⌘/Ctrl + Shift + S to save any active web tab.

How does real-time sync work?

Whenever you save a bookmark in our browser extension or mobile apps, changes are pushed across all your connected devices instantly via secure cloud synchronization.

How does StashMind protect my privacy?

StashMind uses zero-retention enterprise API endpoints. Your links and questions are never used to train foundational AI models, and conversations are private to your device.